9/03/2004
My CPA lives in Bangalore !!
My CPA lives in Bangalore !!
come tax time 2005 if you are going to avail sevices of companies like HR&Block it might very well happen that the accountant who works on your return is in Banglore !!! Thomas L Friedman, author of Lexus and Olive Tree is working on his new book called World is Flat. Acclaimed as an authority on Globalization, Friedman writes for the NY Times. Begining of this year Friedman visited India to report, as he put it, "from the other side of outsourcing". Friedman, in his column in NY Times writes about accountant Mr. Rao in Banglore:
Mr. Rao, whose company, MphasiS, has a team of Indian accountants able to do outsourced accounting work from across the U.S. All the necessary tax data is scanned by U.S. firms into a database that can be viewed from India. Then an Indian accountant, trained in U.S. tax practices, fills in all the basics.
"This is happening as we speak — we are doing several thousand returns," said Mr. Rao. American C.P.A.'s don't even need to be in their offices. They can be on a beach, said Mr. Rao, "and say, `Jerry, you are particularly good at doing New York returns, so you do Tom's returns." He adds, "We have taken the grunt work" so U.S. accountants can focus on customer service and thinking creatively about client needs.
Mr. Rao's ability to service U.S. accounts this way is at the core of a business revolution that has happened over the past few years. I confess: I missed this revolution. I was totally focused on 9/11 and Iraq. But having now spent 10 days in Bangalore, India's Silicon Valley, I realize that while I was sleeping, the world entered the third great era of globalization.
Friedman in this article titled Small and Smaller, explains that we are into Globalization 3.0 and the way he sumed up the article got me excited to sit up and pen this blog after a long overdue blog post.
" So now I wonder: when they write the history of the world 20 years from now, and they come to this chapter — Sept. 11, 2001, to March 2004 — what will they say was most important? The attack on the World Trade Center and the Iraq war? Or, as Mr. Rao suggests, the convergence of PC's, telecom and work-flow software into a tipping point that allowed India to become part of the global supply chain for services the way China had become for manufacturing — creating an explosion of wealth in the middle classes of the world's two biggest nations, India and China, and giving both nations a huge new stake in the success of globalization. I wonder? "
"This is happening as we speak — we are doing several thousand returns," said Mr. Rao. American C.P.A.'s don't even need to be in their offices. They can be on a beach, said Mr. Rao, "and say, `Jerry, you are particularly good at doing New York returns, so you do Tom's returns." He adds, "We have taken the grunt work" so U.S. accountants can focus on customer service and thinking creatively about client needs.
Mr. Rao's ability to service U.S. accounts this way is at the core of a business revolution that has happened over the past few years. I confess: I missed this revolution. I was totally focused on 9/11 and Iraq. But having now spent 10 days in Bangalore, India's Silicon Valley, I realize that while I was sleeping, the world entered the third great era of globalization.
Friedman in this article titled Small and Smaller, explains that we are into Globalization 3.0 and the way he sumed up the article got me excited to sit up and pen this blog after a long overdue blog post.
Comments:
Post a Comment
